Frequently Asked Questions

Have a specific question? Take a look through our FAQ’s

Does CampusBird require any coding knowledge?

No, CampusBird map editors do not need to know any code to update information. In addition, CampusBird provides easy-to-implement embed code that can be copied and pasted into any web page.

How do we integrate CampusBird on our website?

We provide embed code so that you may display the map on your webpage through an iframe.

Is CampusBird mobile friendly?

CampusBird uses responsive design and HTML5 to present its maps across desktop, tablet, and mobile devices.

Is a CampusBird map Section 508 compliant?

Yes, we offer a text-only version of the map as part of the monthly subscription to meet 508 compliance. This version is screenreader enabled and does not use any Javascript.

Does CampusBird support virtual reality?

The CampusBird maps are 3D models built by our in-house team. Why does this matter?

Because regardless of the size of a school or institution, with a few modifications and some time, every CampusBird client receives a map that can be VR ready.

This isn’t just a couple of VR-ready 360 degree photospheres stuck together that can’t be updated without a major overhaul (and the costs that come along with it).

It means our clients get a full 3D model of their campus that can be used to create a fully immersive VR experience today, or down the road.

Why wouldn’t I develop an interactive map in-house?

Interactive Map Management Software: CampusBird is the culmination of many years of investment in man-hours and software development resources. Your team can benefit from our expertise rather than “recreating the wheel.” In addition, CampusBird supports over 250 clients with a staff of skilled map builders.

Marketing Takes Control: The software was specifically designed for Marketing and Digital Communications professionals to expand and update the map over time without coding.

Support for New Graphic Assets: CampusBird also provides comprehensive professional services. If you’re building a map in-house, you may also want to include new assets and materials from multiple vendors. As an alternative, you can use one vendor for all services. CampusBird provides in-house services for photography, renderings for interiors and exteriors, 360° photography, and others; all within a predictable time and cost structure.

On-going Customer Support: With CampusBird, you have on-going support for the application; as well as, a partner who will assist you in achieving your goals for your interactive map.

Fast Deployment: The typical timeline for a map from handshake to launch is typically 4-8 weeks (see below for more details).

What domain name should I choose?

CampusBird recommends choosing an easy to say and spell domain name, such as maps.school.edu or www.school.edu/maps. We also recommend linking to your map on your home page under a heading such as “Maps/Directions” or “Campus Map”.

Which web browsers and devices are supported?

We support Chrome 25+, Firefox 20+, Safari 6+, and Internet Explorer 8+.

I have an enterprise CMS, is CampusBird compatible?

Yes, CampusBird is compatible with any website.

Where can I find analytics data?

Yes, we provide Google Analytics data, which logs both page views and extensive details on user activity during their map visit. CampusBird clients see the metrics within their existing Google Analytics account.

When will my CampusBird map be completed?

A mapping project typically takes 4-8 weeks from handshake to map launch. But depending on the scope of the project, we’ve done it in much shorter timeframes.

The project involves:

  1. Customization of your map instance with logos and colors, creating user accounts, training users, and adding locations and descriptions to the map
  2. Professional service projects (e.g., 3D overlays) which are completed in parallel.

In terms of client-side personnel needed to launch a map, we only need your team to guide map colors and send existing content such as photos, links to YouTube/Vimeo videos, and building descriptions to enrich the map content. We also need support from your web team to create an iframe and paste embed code for the map.

Why is a CampusBird interactive map better than a Google Map?

Highlight the Campus Experience for Prospective Students and Faculty: For schools vying for the best candidate pool, a rich website experience is important for visitors’ exposure to the school. That’s why schools like Duke and Harvard utilize CampusBird maps to reinforce their brand—to highlight their campus and give prospective students and faculty a feel for what the environment is like.

Greater Coverage: Google maps may not provide detailed information for your area or campus. Some schools in rural areas or on private land may have limited coverage.

Control Over Information: Google maps include crowd-sourced data that may be updated and changed at any time. CampusBird provides tools and layers to control the presentation so that you can tell your story with your pictures, text, and videos.

Track what visitors are interested in: With CampusBird, you can utilize your existing Google Analytics ID to track what prospects are most interested in on your interactive map.

Where is CampusBird hosted?

CampusBird is hosted in the cloud with Rackspace (NYSE: RAX).

Reach Out To Get A Free Sample Map!